Shipping Policy — The Style Nest
DELIVERY IS FREE
Delivery is free on every order, to every destination we ship to. There is no
minimum spend and no shipping charge added at checkout.
DISPATCH TIMES
Orders are processed and dispatched within 1–3 business days, Monday to Friday,
excluding UK public holidays. Once your order has been dispatched you will
receive a confirmation email with tracking information where the carrier
provides it.
DELIVERY TIMES
These are estimated transit times after dispatch, not from the moment you order:
- United Kingdom: 7–14 business days
- Europe: 10–18 business days
- Rest of world (including the US, Japan and Nepal): 12–20 business days
Business days exclude weekends and public holidays. During busy periods such as
sales and the run-up to Christmas, deliveries can take a little longer.
CUSTOMS, DUTIES AND TAXES
International orders may be subject to import duties, taxes or handling fees
charged by the destination country. These are the responsibility of the
recipient and are not included in your order total. We cannot predict these
charges and cannot reimburse them.
INCORRECT ADDRESSES
Please check your delivery address carefully before completing your order. If
you spot a mistake, contact us immediately. Once a parcel has been dispatched we
may not be able to change the address.
LOST OR DAMAGED PARCELS
If your order has not arrived within 5 business days of the estimated delivery
window, or arrives damaged, contact us and we will investigate with the carrier
and put it right. Please report damage within 14 days of delivery and include
photos where possible.
RETURNS
You can return any item within 14 days for a full refund. See our Refund Policy
for the full details.
QUESTIONS
If you have any questions about your delivery, contact us and we will reply
within 24 hours on business days.